Terms and Conditions

1. About the Company

Geethanjali Technologies (trading as PRITSCO) is a trademark-registered information technology company headquartered in Rajapalayam, Tamilnadu, India. We provide a comprehensive range of digital, technology, and internet services to individuals, businesses, and enterprises across India and internationally.

2. Scope of Services

2.1 Hosting & Server Services

• Shared, VPS, and Cloud Web Hosting
• Dedicated and Co-location Servers
• Radio Streaming Servers and Audio Broadcasting Services
• Email Hosting and Business Email Solutions
• Domain Name Registration and Management

2.2 Software & Application Development

• Custom Web Design and Web Development
• SaaS (Software as a Service) Application Development
• Android Mobile Application Development
• Booking Application Development and Deployment
• E-commerce Website Development
• WhatsApp Booking Systems and WhatsApp Store Services

2.3 Digital & Marketing Services

• GoMaps Business Listing and Profile Management
• GoMaps Sponsored Services and Promoted Listings
• Audio Advertisement Production and Scheduling
• Digital Marketing and Online Presence Management

2.4 Managed & Support Services

• IT Infrastructure Management and Consulting
• Technical Support and Maintenance Contracts
• Managed Hosting and Server Administration

3. Account Registration and Eligibility

To access our services, you must register an account on our client portal. By registering, you represent and warrant that:

1. You are at least 18 years of age or have the legal authority to enter into a binding contract.
2. All information provided during registration is accurate, complete, and current.
3. You will maintain the accuracy of your account information and promptly update it when necessary.
4. You are responsible for maintaining the confidentiality of your login credentials.
5. You accept full responsibility for all activities that occur under your account.

4. Service Orders and Billing

All service orders placed through our client portal are subject to acceptance by the Company. Pricing is as displayed on the website or as agreed in a formal quotation. Unless otherwise stated, all prices are exclusive of applicable taxes including GST.

• Invoices are generated upon order confirmation and are payable as per the agreed billing cycle.
• Services are activated upon receipt of payment confirmation.
• Recurring services will be auto-invoiced prior to the renewal date.
• Failure to pay invoices by the due date may result in service suspension after a 7-day grace period.

5. Acceptable Use Policy

You agree not to use our services for any of the following prohibited activities:

• Hosting, transmitting, or distributing illegal, obscene, or defamatory content.
• Spamming, phishing, or any form of unsolicited mass communication.
• Distributing malware, viruses, or any malicious software.
• Infringing upon intellectual property rights of any third party.
• Engaging in activities that violate applicable Indian laws including the IT Act 2000.
• Overloading or disrupting the Company’s infrastructure or that of any third party.
• Using services for cryptocurrency mining without prior written consent.

6. Intellectual Property

Geethanjali Technologies holds a registered trademark for the brand “PRITSCO”. All software, code, designs, documentation, content, and materials developed or provided by the Company remain the exclusive intellectual property of the Company unless explicitly transferred in writing. Custom development work delivered to clients becomes the client’s property only upon full payment of all outstanding invoices.

7. Data Privacy and Security

We are committed to protecting your personal data in accordance with the Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011, and applicable provisions of the Digital Personal Data Protection Act, 2023. Please refer to our Privacy Policy for full details.

8. Service Level and Uptime

We strive to maintain 99.9% uptime for hosting services. Planned maintenance windows will be communicated in advance. The Company is not liable for downtime caused by force majeure events, DDoS attacks, third-party infrastructure failures, or actions by the client.

9. Suspension and Termination

The Company reserves the right to suspend or terminate services in cases of:

• Non-payment of outstanding invoices after the grace period.
• Violation of the Acceptable Use Policy.
• Fraudulent activity or misrepresentation.
• Court orders or government directives.

Upon termination, client data may be deleted after a 7-day grace period.

10. Limitation of Liability

To the maximum extent permitted by applicable law, the Company shall not be liable for any indirect, incidental, special, consequential, or punitive damages. Our total liability shall not exceed the amount paid by the client for the specific service in the three months preceding the incident.

11. Governing Law and Dispute Resolution

This Agreement is governed by the laws of India. Disputes shall first be attempted to be resolved through mutual negotiation. If unresolved within 30 days, disputes shall be submitted to arbitration in Rajapalayam, Tamilnadu under the Arbitration and Conciliation Act, 1996.

12. Amendments

The Company reserves the right to modify these Terms at any time. Updated terms will be posted on our website. Continued use of services after posting constitutes acceptance of the revised terms.

13. Contact Information